Understanding SMS Notifications
How text notifications work on FieldNDA — what they are, when they're sent, and how to control them.
The short version
FieldNDA can text you (or someone you're sending an NDA to) about a specific agreement — for example, a signing link, a reminder, or a status update.
Text notifications are always optional. Every NDA is also delivered by email, and email works whether or not text notifications are enabled.
Confirming that you own a phone number is a different step from giving FieldNDA permission to send text notifications to it. They're two separate things.
How it works
- 1A sender chooses to notify a recipient by SMS as well as email.
- 2FieldNDA checks whether that recipient has already granted SMS permission.
- 3If yes, the signing-link SMS goes out immediately.
- 4If not, FieldNDA sends a one-time consent request. The recipient replies YES to opt in, or NO/STOP to decline.
- 5Either way, the NDA is still delivered by email.
Keywords the recipient can text back
STOP — opt out of all future FieldNDA text messages.
START — opt back in after a previous STOP.
HELP or INFO — get a short message explaining who FieldNDA is and how to reach support.
If consent is revoked
If a recipient texts STOP, FieldNDA immediately stops sending SMS to that number. Nothing else about the NDA changes — email delivery, signing, and audit records all continue to work normally.